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Frequently Asked Questions

Everything you need to know about CryptoBoard

📊 General
What is CryptoBoard?
CryptoBoard is a comprehensive cryptocurrency market data platform that provides real-time prices, market analytics, portfolio tracking, price alerts, and community insights for over 10,000 digital assets across 500+ exchanges worldwide.
Is CryptoBoard free to use?
Yes! All core features of CryptoBoard are completely free, including market data, watchlist, portfolio tracking, price alerts, community discussions, and AI insights. We may introduce premium features in the future, but the essential tools will always remain free.
Where does the market data come from?
We aggregate data from multiple sources including CoinGecko API, direct exchange APIs, and Alternative.me (for Fear & Greed Index). Data is refreshed in real-time with updates every 60 seconds for live prices.
👤 Account
How do I create an account?
Click "Sign In" in the top-right corner of the page, then select "Register". Enter your username, email, and a secure password. After registration, you can log in and start using all personalized features like watchlist, portfolio, and price alerts.
What happens to my data if I delete my account?
When you delete your account, all your personal data including watchlist, portfolio holdings, price alerts, and comments will be permanently removed from our servers. This action cannot be undone. We recommend exporting your data before deleting your account.
Can I change my password?
Yes. After logging in, click your avatar in the top-right corner and select "Change Password". You'll need to enter your current password and a new one (minimum 6 characters).
📈 Features
How does the Portfolio Tracker work?
Add your crypto holdings by specifying the coin, amount held, and average buy price. CryptoBoard automatically fetches current prices and calculates your total portfolio value, profit/loss, and percentage gains or losses in real-time.
How do Price Alerts work?
Set a target price for any cryptocurrency. When the market price crosses your threshold (either above or below), you'll receive an email notification. Alerts are checked regularly and notifications are sent to the email associated with your account.
What is the Ahr999 Indicator?
The Ahr999 indicator compares the current Bitcoin price to its 200-day moving average. A ratio below 0.45 suggests a buying opportunity (dip), between 0.45-1.2 suggests a DCA (Dollar Cost Averaging) zone, and above 1.2 may indicate it's time to take profits.
What is the DCA Calculator?
The DCA (Dollar Cost Averaging) Calculator lets you simulate investing a fixed amount at regular intervals (weekly/monthly) in Bitcoin or Ethereum. It calculates your total investment, current value, profit/loss, and total coins accumulated based on historical price data.
What is the Fear & Greed Index?
The Fear & Greed Index measures overall market sentiment on a scale of 0-100. Values 0-25 indicate "Extreme Fear" (potential buying opportunity), 26-45 "Fear", 46-54 "Neutral", 55-75 "Greed", and 76-100 "Extreme Greed" (potential selling signal). Data is sourced from Alternative.me.
🔧 Technical
Does CryptoBoard have a mobile app?
CryptoBoard is fully optimized for mobile browsers and supports PWA (Progressive Web App). You can add it to your home screen for an app-like experience. Native iOS and Android apps are planned for the future.
Can I use CryptoBoard's data via API?
Yes! We offer a public API for developers. Register for an account and generate an API key from your dashboard. The free tier includes rate-limited access to market data. Visit our API Documentation for full details.
How often is the data updated?
Prices are updated every 60 seconds from CoinGecko API. Market statistics (total cap, volume) are updated every 5 minutes. News and insights are updated daily.
📧 Contact
How can I contact support?
You can reach us via email at [email protected], or join our Telegram group for community support. We typically respond within 24 hours.
I found a bug. How do I report it?
Please email us at [email protected] with details about the bug, steps to reproduce, and your browser/device information. We appreciate your help in making CryptoBoard better!

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